Quiver Time FAQ

Have Questions?

CHECK SOME OF THE MOST FREQUENTLY ASKED QUESTIONS BELOW TO SEE IF WE HAVE YOUR ANSWER.

Product Details

Q: What materials are used in the Quiver Time Card Cases?
A: Our card cases are crafted from premium PU leather, featuring durable zippers and comfortable handles for easy transportation. They are designed to offer both elegance and protection for your cards.

Q: Are the card cases waterproof?
A: The card cases are water-resistant, which means they can handle minor spills and light rain. However, they are not fully waterproof, and we advise against prolonged exposure to water.

Shipping and Returns

Q: I am not located in the US. How can I purchase Quiver Time products?
A:For our valued customers outside the US, Quiver Time products are available through our Amazon Worldwide Stores. You can easily purchase our products with local shipping advantages. Please visit our page on Amazon to view and order our products from a location near you.

Q: How long does shipping take for orders within the US?
A: Typically, shipping takes 3-5 business days for orders within the US. International shipping times may vary, so please refer to our Shipping and Return Policy for detailed information.

Q: What is your return policy?
A: We accept returns within 30 days of purchase if you are not satisfied with your product. Items must be returned in their original condition. More details can be found in our Shipping and Return Policy.

Q: How are orders processed and shipped?
A: All orders are automatically sent for processing to Amazon, which handles the fulfillment and shipping to ensure the best customer experience.

Product Compatibility

Q: Can the Quiver Time Card Cases hold sleeved cards?
A: Yes, our card cases are designed to comfortably hold both sleeved and unsleeved cards. They can accommodate standard-sized game card sleeves.

Q: Are the Quiver Time Card Cases compatible with all card games?
A: Yes, our card cases are versatile enough to store cards from most popular trading card games, including Magic: The Gathering, Pokemon, and Yu-Gi-Oh!.

Usage and Maintenance

Q: How do I clean my Quiver Time Card Case?
A: To clean your card case, simply wipe it with a damp cloth. Avoid using harsh chemicals or submerging it in water.

Q: Can the dividers in the card cases be adjusted or removed?
A: Yes, the dividers in our card cases are both adjustable and removable, allowing you to customize the storage space to suit your card collection.

Ordering and Payment

Q: What payment methods do you accept?
A: We accept various payment methods, including major credit cards via Stripe and PayPal.

Q: Is it safe to order from your website?
A: Absolutely. Our website is secured with SSL encryption, ensuring that all your personal and payment information is protected.

Miscellaneous

Q: Do you offer any warranty on your products?
A: Yes, we offer a one-year warranty on all our products against manufacturing defects and three-year warranty for the Quiver Time card cases.

Q: Where are Quiver Time products designed and manufactured?
A: Our products are designed in the EU and manufactured in China under strict quality control standards to ensure the highest quality.